Handmade in our atelier in Israel · Shipped worldwide
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Handmade in our atelier in Israel · Shipped worldwide
Questions
Answers to what we are asked most often. Can’t find yours? We are a message away.
Our pieces
Every piece is designed and handmade by ceramic artist Amir Rom in our atelier in Israel. Read our story.
Very close — but because each piece is shaped and glazed by hand, small variations in colour and texture make every one unique.
Wipe it gently with a soft, dry or slightly damp cloth. Avoid abrasive cleaners, and handle pieces decorated with gold with care.
We wrote a short guide: What you should know before affixing a mezuzah.
Shipping
We ship from Israel to more than 70 countries. International orders ship with UPS Express, door to door and fully tracked: free on orders over $300 (a flat $29 below that).
Orders are usually dispatched within 3–5 business days. Abroad, UPS Express delivers to your door, usually within a few business days of dispatch. You will receive a tracking number by email.
No. We prepay import duties and taxes for every country, so there is nothing to pay on delivery.
Yes. Every piece is gift wrapped and carefully packed for its journey.
Returns
Yes — you have 30 days from receiving your order. The full details are in Shipping & Returns.
Please contact us within 7 days of delivery, with photos of the piece and the packaging, and we will send a replacement or a full refund.
Special orders
Yes. We create personalized pieces for homes and life events. Request a special order.
Yes — from embassies and synagogues to companies looking for meaningful gifts. Institutions & corporate.
Help
We are happy to help:
Or write to us through our contact page.
Handmade in our atelier in Israel · Shipped worldwide
